ATU Password Control
Recover Password
Click here if you need to recover or reset your password or need to unlock your account. You can also use this to set your password when logging on for the first time.
Make sure you enter your ATU username when using this option and NOT your personal email address.
Manage Your Account
Click here if you need to manage your account and access information.
Password Standard
Please be aware that all passwords must be a minimum length of 12 characters. It is recommended to use a passphrase (more easily remembered) and a combination of upper and lower case letters.
The password contains characters from three of the following categories
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters).
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters).
- Base 10 digits (0 through 9).
- Non-alphanumeric characters ('-!"#$%&()*,./:;?@[]^_`{|}~+<=>) Currency symbols such as the Euro or British Pound aren't counted as special characters for this policy setting.
- Any Unicode character that's categorized as an alphabetic character but isn't uppercase or lowercase. This group includes Unicode characters from Asian languages.